And one more thing: though many meetings are conducted in English, businesspeople who speak in the native language of their partners are highly appreciated for their courtesy. However, communicating comprises learning vital social cues as well. For instance, in Japan, when businessmen introduce themselves they only say a surname. Even if someone’s grasp of the local language isn’t ideal, paying attention to the social cues may help businesspeople avoid offending someone and conduct business more effectively.
So, I think that it is quite understandable that many businesspeople want to have their documents to go straight to the point without wasting words or sugar coating. However, I am sure that the simplest described examples of courtesy don’t take much time and even assist in business.
Anonymous. “Book of Business Etiquette.” Kessinger Publishing. June 2003. Google Books. Retrieved from: http://books.google.com/books?id=aE31aT-dmjkC&pg=PA17&lpg=PA17&dq=courtesy+can+pay+larger+dividends+in+proportion+to+the+effort+expended+than+any+other+of+the+many+human+characteristics+which+might+be+classed+as+Instruments+of+Accomplishment&source=bl&ots=vBgeHBhVh2&sig=JzjSpetUHW3-_pOheaZ_XMWwf8A&hl=uk&sa=X&ei=x3QNT_vdM8iRswb694StBA&ved=0CB0Q6AEwAA#v=onepage&q=courtesy%20can%20pay%20larger%20dividends%20in%20proportion%20to%20the%20effort%20expended%20than%20any%20other%20of%20the%20many%20human%20characteristics%20which%20might%20be%20classed%20as%20Instruments%20of%20Accomplishment&f=false